Orders & Shipping

• How long will it take to receive my order?

  Most orders ship the next business day. However, Keyport Slide (with new Key Blades) orders take longer due to the Key ID process. Our goal is to fulfill your Slide order as soon as possible. In general, please expect approximately two weeks from the time we receive your Key ID Form. That said, ...

• Is there any risk in shipping Key Blades for the Slide via mail?

  No. Blade blanks are similar to traditional key blanks in that they do not work until they are duplicated to fit your particular lock. Keyport ships you the Blade blanks, which you take to a locksmith or key cutter along with your original set to duplicate. The only instance where we may be send...

• Does Keyport ship internationally?

  Keyport gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can ca...

• I think my order is lost in transit. What should I do?

  Keyport, Inc. is not responsible for items lost that are shipped using a method that does not include insurance (USPS First Class, International Standard) Therefore, we strongly suggest that you a shipping option that includes insurance  such as any of our USPS Priority and FedEx options. In the...